FAQ

Which size should I choose?

Our balaclavas are one size. The knit fabric is stretchy and fits all head sizes, both adults and teens.

Do they really keep you warm?

Yes. The soft knit fabric blocks the wind and retains heat while remaining breathable. Perfect under a ski or bike helmet.

How much is delivery?

€3.90 for one balaclava. Delivery is free when you order 2 or more balaclavas (€27 minimum purchase).

How long does delivery take?

Generally 7 to 15 business days. You will receive a tracking number by email as soon as your order has shipped.

How do the offers work?

Duo: 2 balaclavas for €29.90, free delivery. Trio + 1 free: 4 balaclavas for €44.90 instead of €59.80, free delivery. Mix and match the styles as you like; the discount is automatically applied at checkout.

Do they cause fogging in my goggles?

No. The fabric (nylon and polyester) is breathable and quick-drying: moisture from your breath is released instead of condensing on your goggles.

How do I wash it?

Machine or hand wash at 30°C, then air dry.

Can I return my balaclava?

Yes, you have 14 days after delivery to change your mind. The balaclava must be unused and in its original packaging. All the details are in our refund policy.

How do I wash a balaclava?

Hand or machine wash at 30°C; do not tumble dry.

Have another question?

Write to us from the Contact page, and we will respond within 48 hours.